An Interview with Pam Boyer


1. What is your role at your company?

President and CEO

2. Tell us about your family.

I have one daughter, Shelley, and one granddaughter, Pamela, and cherished extended family.  My granddaughter will be 18 in July and she is my heart.

3. What was your dream job growing up?

I originally wanted to be an elementary school teacher, which was my major in college. However, at the time, I worked for U.S. Steel and I could not afford to teach as the pay was much less and I was on my own.

4. What was your first job?

I worked after school and on the weekend at a record store. Back then, people came in to listen to records in soundproof booths before they purchased them. During that time, I met current popular recording stars who came into the record store to promote their records. It was fun and exciting for a teenager.

5. How did you get into the fire protection industry? Please describe your first job within the industry.

Jim Boyer founded BFPE in 1970. I met Jim and we married in 1972. After my daughter Shelley was in school, I started to work for BFPE. My first job at BFPE was the service manager for the pre-engineered service department. To understand what my job entailed, I rode on service trucks for hands on training and Jim taught me everything else I needed to know.

6. Over the course of your career, what has been the biggest change you have seen in the industry?

Probably the biggest change that comes to mind for me is the Special Hazards Fire Suppression Industry and how we all had to rebuild the market after the demise of Halon 1301. None of us knew what the future would be for our businesses when production of Halon ceased in January of 1994. But I will always remember how manufacturers and distributors alike dug in and together developed a new fire suppression gas market with even more choices for our customers. This, in turn, created the market we have today. It was both a scary and exciting time for everyone in our business, but I believe that history will record it as our industry’s finest hour.

7. What do you love most about your job? Least?

I love the interaction with our people. However, as we have grown to over 900 employees, it is a challenge to keep the family atmosphere that has been the key to our success, but I work on it daily. We have amazing, caring employees that I consider my family. I truly believe that is why we have been so successful.

8. What is your favorite movie?

My favorite movies are The American President and The Sound of Music.

9. What is the best piece of advice that you were ever given?

It was from my Jim, “Take care of the customer and they will take care of you.” This has proven to hold true for BFPE over the last 50 years.

10. Who inspires you?

Jim Boyer and my family.  After Jim’s passing, continuing his dream helped me put one foot in front of the other, day after day, to take care of our BFPE family.

11. Would you rather take an ocean, mountain, or lake vacation?

My favorite vacations have always been staying at a beach house on the ocean with family and friends. Looking out at the ocean and hearing the waves crash relaxes me like nothing else in the world.

12. What is your idea of perfect happiness?

Spending time with people I love, my family and friends.

13. What is your greatest fear?

I do not like being in the dark. Give me light and sunshine always.

14. What is the trait you most dislike in yourself?

I am a bit of a perfectionist but I realize that so I do not expect the same of others.

15. What is the trait you most dislike in others?

Negativity

16. Which living person do you most admire?

Marlo Thomas from St. Jude’s Children’s Hospital because she continued with her father’s legacy to help cure children with cancer

17. What is your greatest extravagance?

Dark chocolate

18. What or who is the greatest love of your life? When and where were you happiest?

Anyone who knows me knows Jim was, and will always be, the love of my life. I miss him every day.

19. Which talent would you most like to have?

I would enjoy being able to play the piano. I never learned and it is a true regret.

20. What do you consider to be your greatest achievement?

Raising a wonderful daughter, and also being able to hire so many people and take care of them and their families

21. Where would you most like to live?

On the waterfront

22. What is your most treasured possession?

The wedding ring that Jim gave me, as well as all of the photographs of my life with Jim

23. What do you regard as the lowest depth of misery?

Losing my husband Jim, he was the love of my life

24. What do you most value in your friends?

A positive outlook on life

25. Who are your favorite writers?

F. Scott Fitzgerald and Charles Dickens

26. Which historical figure do you most identify with?

Princess Diana because she was a humanitarian whose causes were AIDS, homelessness and mental health, a wonderful role model

27. Who are your heroes in real life?

Teachers because they have our children in their hands and they truly make a difference in their lives

28. What is your motto?

 Always be kind to everyone.

Click below to read a brochure that describes the company history from the beginning until now:

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